Recipe is a business of and about people: our office and restaurant teammates, franchisees and guests. From who we serve to who we employ, people are our recipe for success.
Based on our teammates’ positive feedback on our culture and trust in our leaders, Recipe has been certified as a Great Place to Work™ , recognized as one of Canada’s Best Workplaces™ and Best Workplaces for Hybrid Work™ in 2022.
We are also proud to be recognized as Company of the Year as part of Foodservice and Hospitality and Hotelier magazines’ 32nd Pinnacle Awards.
We aim to unlock the potential of our teammates, leaders and franchisees by leveraging our Recipe University (RU) training programs:
TOPICS ON RU GAME
Our e-learning platform which enables ‘bite-size’ training
COURSES ON RU LEADING
Our professional development program with content developed and delivered by 45+ SMEs
PROJECTS USING RU TRANSFORMING
Our change management methodology and tools for Recipe-driven initiatives
TRAINING QUESTIONS COMPLETED
Since launching Recipe University in 2019
Engaged in 2021
across 21 shared service and brand teams
Launched in 2021 to further support the personal, professional and skills development of our teammates by enabling networking, coaching and formal knowledge-sharing opportunities through a one-to-one connection with a mentor for General Managers, Business Development Managers and office teammates in our inaugural year.
As Canada's largest full-service restaurant company, we want to reflect the local communities and diversity of guests that our restaurants serve, by providing development opportunities that will enable our teammates and franchisees from across all backgrounds to thrive.
We believe that a diverse leadership team and workforce strengthen our diversity of thought and provide richer perspectives and insights that are critical to Recipe’s long-term success.
RECIPE LEADERSHIP TEAM
from diverse backgrounds*
RECIPE CORPORATE TEAMMATES
from diverse backgrounds*
Our ERGs are formed by passionate, energetic teammates who join together to discuss shared characteristics and life experiences with the goal of inciting a sense of inclusivity, positive company change and career development.
In addition to our DEI Advisory Council, two new ERGs were formed in 2022: Women in the Workplace and 2SLGBTQ+.
Our DEI Curriculum contains over 32 hours of learning content across 55 topics.
50% of the 150 exceptional individuals making up our 2021 list of top talent are from diverse backgrounds*.
* E.g. female, BIPOC, people with disabilities, 2SLGBTQ+. The diversity results are a mix of individuals’ self-identification data and demographic data gathered through our 2021 employee engagement survey.
With over 1,200 restaurants in Canada, we recognize the critical role our comprehensive Total Rewards program plays in attracting and retaining the best talent across all our regions. Throughout 2021, we undertook several important initiatives to ensure Recipe’s benefits and compensation offering continues to be market-competitive from coast-to-coast.
This year, we evaluated and benchmarked all office and salaried restaurant roles, conducting in-depth market research to inform and refine job profiles, role bands, base salary and bonus structure.
We are tying remuneration to the achievement of our CSR goals. Recipe’s executive and senior leadership team identified CSR and DEI goals as part of their performance goals for 2022. Successful achievement of leaders’ performance goals is already linked to their bonus payout.
The health and wellbeing of our teammates, guests and franchisees has been a key priority for us throughout the pandemic as we remain steadfast to delivering best-in-class dining experiences, whether they happen in our restaurants or at home.
Throughout the COVID pandemic extensive franchisee and teammate assistance was provided. Amplifying our safety procedures and support was not only good for business but the right thing to do for our people and for the communities in which we operate.
Direct financial support
Premium pay programs, salary & benefits continuance for teammates
Royalty relief for franchisees
Rapid antigen tests completed by teammates
In response to the pandemic, we launched SOCIAL SAFELY, a program of 15 enhanced health and safety procedures to help keep our guests and communities dining safely with us across Canada. We are proud to have been the first restaurant company in Canada to offer rapid antigen testing to our teammates in May 2021.
We use WELL and GOOD, our employee wellness program and online newsletter, to connect teammates and share over 90 helpful resources related to financial, physical, mental and social wellness. In 2021 we increased our focus on the mental health of our teammates, offering several enhanced mental wellness resources and activities.
At Recipe, we believe in giving back to the communities in which we operate by sharing our time, skills and money. Our brands have been giving back to their communities for decades, focusing on the issues that matter most to them and that align with their brand identities.
TOTAL FINANCIAL DONATIONS
FREE BURGERS DONATED
The St-Hubert Foundation has donated $7.5 million since its founding in 2012 to support organizations that promote the wellbeing of families and children. Throughout 2021, the St-Hubert Foundation donated nearly $638,000 to 110 charitable organizations and causes across Québec, New Brunswick and Ontario, including $200,000 to support the Autiste & Majeur Foundation whose mission is to improve the quality of life of young adults with an autism spectrum disorder.
Since its founding in 2001, The Keg Spirit Foundation has donated $11.4 million to charities that focus on the development and mentorship of youth. Since 2001, The Keg Spirit Foundation has proudly granted over $2.6 million in Canada and $441,000 in the U.S. to Big Brothers Big Sisters (BBBS). In 2021, an annual capacity building grant of $128,000 was provided to BBBS of Canada to support the continued evolution and development of their youth-focused programs.
Montana’s donated 102,458 meals, a value of $51,000 to Food Banks Canada. Montana’s franchisees supported several local causes in 2021, including the Starlight Children’s Foundation event in Barrie, Ontario that raised $4,800, as well as the Backyard BBQ in St. John’s, Newfoundland in support of the Children’s Wish Foundation of Canada that raised $6,800.
In partnership with Ketel One, Kelseys Original Roadhouse donated the equivalent of 100,000+ meals to food-insecure families through Food Banks Canada.
In collaboration with several Toronto-area hospitals, Harvey’s RV program continued to support vaccination roll outs in 2021 by incentivizing Canadians with free food. Over 25,000 free burgers were donated, a value of over $175,000. Harvey’s launched its Burger Bursary Scholarship Program in 2021, providing 20 deserving teammates with education bursaries totaling $25,000.
In partnership with Ketel One, The Landing Group donated the equivalent of 14,533 meals to food-insecure families through Food Banks Canada.
Through the sale of its ‘50th Anniversary’ branded t-shirts, The Pickle Barrel raised $10,000 for the Hospital for Sick Children and Sick Kids Foundation. The brand also donated 750 meals to healthcare workers at the Princess Margaret Hospital.
Throughout 2021, Fresh donated their time, food and money to 20 local not-for-profit organizations totaling the equivalent of $85,000.
Since 2003, delicious surplus food from M&O catered events has been donated to Second Harvest. This year, 2,000 meals were donated.
We partnered with DAREarts to deliver an “All the Arts” culinary program aimed at helping disadvantaged and racialized youth build key leadership skills. 29 families with kids between the ages of 7-14 years old participated in the program which was delivered through virtual culinary classes hosted by Recipe Brand Chefs and Beverage Managers.
For full details related to Recipe's CSR journey please refer to our annual CSR Report.