Our Impact

Recipe is a business of and about people: our office and restaurant teammates, franchisees and guests. From who we serve to who we employ, people are our recipe for success.


EMPLOYEE ENGAGEMENT

TALENT & EMPLOYEE ENGAGEMENT

Based on our teammates’ positive feedback on our culture and trust in our leaders, Recipe has been certified as a Great Place to Work , recognized as one of Canada’s Best Workplaces and Best Workplaces for Hybrid Work in 2022.

We are also proud to be recognized as Company of the Year as part of Foodservice and Hospitality and Hotelier magazines’ 32nd Pinnacle Awards.

Best Workplace Best Workplace Hybrid Best Workplace Retail

 

LEARNING & DEVELOPMENT

We aim to unlock the potential of our teammates, leaders and franchisees by leveraging our Recipe University (RU) training programs:

900+

TOPICS ON RU GAME

Our e-learning platform which enables ‘bite-size’ training

50+

COURSES ON RU LEADING

Our professional development program with content developed and delivered by 45+ SMEs

9

PROJECTS USING RU TRANSFORMING

Our change management methodology and tools for Recipe-driven initiatives

30m

TRAINING QUESTIONS COMPLETED

Since launching Recipe University in 2019

40k

LEARNERS

Engaged in 2021

93

MENTOR-MENTEE PAIRS

across 21 shared service and brand teams

 

Mentorship Program

Launched in 2021 to further support the personal, professional and skills development of our teammates by enabling networking, coaching and formal knowledge-sharing opportunities through a one-to-one connection with a mentor for General Managers, Business Development Managers and office teammates in our inaugural year.

 

DIVERSITY

DIVERSITY, EQUITY & INCLUSION

As Canada's largest full-service restaurant company, we want to reflect the local communities and diversity of guests that our restaurants serve, by providing development opportunities that will enable our teammates and franchisees from across all backgrounds to thrive.

 

DIVERSITY AT RECIPE

We believe that a diverse leadership team and workforce strengthen our diversity of thought and provide richer perspectives and insights that are critical to Recipe’s long-term success.

44%

RECIPE LEADERSHIP TEAM

from diverse backgrounds*

60%

RECIPE CORPORATE TEAMMATES

from diverse backgrounds*

 

 

EMPLOYEE RESOURCE GROUPS

Our ERGs are formed by passionate, energetic teammates who join together to discuss shared characteristics and life experiences with the goal of inciting a sense of inclusivity, positive company change and career development.

 

In addition to our DEI Advisory Council, two new ERGs were formed in 2022: Women in the Workplace and 2SLGBTQ+.

Our DEI Curriculum contains over 32 hours of learning content across 55 topics.

50% of the 150 exceptional individuals making up our 2021 list of top talent are from diverse backgrounds*.


* E.g. female, BIPOC, people with disabilities, 2SLGBTQ+. The diversity results are a mix of individuals’ self-identification data and demographic data gathered through our 2021 employee engagement survey.

 

BENEFITS

BENEFITS & COMPENSATION

With over 1,200 restaurants in Canada, we recognize the critical role our comprehensive Total Rewards program plays in attracting and retaining the best talent across all our regions. Throughout 2021, we undertook several important initiatives to ensure Recipe’s benefits and compensation offering continues to be market-competitive from coast-to-coast.

 

Benefits
  • Industry-leading flexible benefits
  • Eligibility effective on the first day of employment
  • 100% employer funded for our full-time salaried teammates

  • In 2021, we enhanced our benefits program to:

  • Increase the maximum funding and coinsurance coverage
  • $500 spending account to include wellness expenses
  • $500-$1,500 in coverage for mental health support
  • compensation

    This year, we evaluated and benchmarked all office and salaried restaurant roles, conducting in-depth market research to inform and refine job profiles, role bands, base salary and bonus structure.


    We are tying remuneration to the achievement of our CSR goals. Recipe’s executive and senior leadership team identified CSR and DEI goals as part of their performance goals for 2022. Successful achievement of leaders’ performance goals is already linked to their bonus payout.

     

    RECIPE’S TOTAL REWARDS

     

     

     

    EMPLOYEE WELLNESS

    EMPLOYEE WELLNESS

    The health and wellbeing of our teammates, guests and franchisees has been a key priority for us throughout the pandemic as we remain steadfast to delivering best-in-class dining experiences, whether they happen in our restaurants or at home.

     

    RECIPE SUPPORTS

    Throughout the COVID pandemic extensive franchisee and teammate assistance was provided. Amplifying our safety procedures and support was not only good for business but the right thing to do for our people and for the communities in which we operate.

     

    $40m

    Direct financial support

    $5m

    Premium pay programs, salary & benefits continuance for teammates

    $7.5m

    Royalty relief for franchisees

    350k

    Rapid antigen tests completed by teammates

     

     

    SOCIAL SAFELY

    In response to the pandemic, we launched SOCIAL SAFELY, a program of 15 enhanced health and safety procedures to help keep our guests and communities dining safely with us across Canada. We are proud to have been the first restaurant company in Canada to offer rapid antigen testing to our teammates in May 2021.

    well and good

    We use WELL and GOOD, our employee wellness program and online newsletter, to connect teammates and share over 90 helpful resources related to financial, physical, mental and social wellness. In 2021 we increased our focus on the mental health of our teammates, offering several enhanced mental wellness resources and activities.

     

     

    COMMUNITY ENGAGEMENT

    COMMUNITY ENGAGEMENT & PHILANTHROPY

    At Recipe, we believe in giving back to the communities in which we operate by sharing our time, skills and money. Our brands have been giving back to their communities for decades, focusing on the issues that matter most to them and that align with their brand identities.

     

    $1.2m

    TOTAL FINANCIAL DONATIONS

    220k

    MEALS DONATED

    25k

    FREE BURGERS DONATED

     

     

    For full details related to Recipe's CSR journey please refer to our annual CSR Report.